FAQ

Frequently Asked Questions

Q. Are Curly Laces sold singly or only in pairs?
A. We sell by the pair. Prices shown are for pairs of laces.

Q. Do you ship outside of the United States?
A. Yes, we do!

Q. Does Curly Laces have a brick & mortar store?
A. No. All sales are done online or by mail or phone.

Q. What if there is a problem with my order?
A. Call us at 210-833-1829 or email us at:
mike@curlylaces.com). This will always get you the fastest response. If you can't reach us then you should contact Paypal (our credit card processor) and open a "dispute". Either of these methods should get your problem resolved within a few days.
Calling your credit card company is the SLOWEST way to resolve an issue (it could take up to 3 months) so avoid doing that.

Q. What are Curly Laces?
A. Curly Laces are coiled elastic shoelaces that never need to be tied.

Q. Are Curly Laces the same thing as other coiled laces?
A. Yes, they are! And we stock over 30 different colors!

Q. Where are Curly Laces made?
A. A lot of our laces are still made in the USA. We import colors that we can't get made here. We sell only top quality laces regardless of the source.

Q. Why should I buy Curly Laces instead of another company's laces?
A. We provide fast friendly service, a great return policy, lots of colors and low prices.

Q. Who can use Curly Laces?
A. Anyone who needs or prefers slip-on shoes.
Our customers include:
Parents and Grandparents
Elementary Schools (great for fundraising)
Churches
Cheerleader and Pep Squads
Doctors
Arthritis and Fibromyalgia Sufferers
Hobbyists (for arts and crafts)
Childcare facilities
Hospitals, Rehab Centers
Nursing Homes
People with Back Trouble or Recent Surgery